Systematic Amateurism
Occasionally somebody from outside of my project stumbles upon notes I have written from a retrospective or other meeting. They generally hone in on comments like, "Dave needs more tattoos." or "We liked the Mexican music theme in the last meeting." While seemingly unprofessional, these comments signify a happy and productive team. They are meant to be somewhat hokey and playful. As a project manager I can use them as a gauge to know how gelled the team is and where to focus my attention during the next iteration. Another advantage of them is that they pull people out of the "worker bee" mind and into a more useful and productive state of mind. If there are none of these types of comments for a few iterations, the team is either struggling or taking themselves too seriously. Either situation requires some attention. I always had a hard time articulating this concept until I was reading the January 2009, "The Year in Science" edition of DISC...